Frequently Asked Questions
Everything you need to know about shopping with My Violet.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on the destination and customs processing.
What is your return policy?
We accept returns of unworn, unwashed items with original tags attached within 30 days of purchase. Please note that sale items and intimate apparel are final sale.
How do I know which size to choose?
Each product page features a detailed size guide. Since we curate various styles, we recommend checking the specific measurements for each garment to ensure the perfect fit.
Do you restock items that are sold out?
We often release limited edition collections, but popular staples are restocked periodically. You can sign up for 'Back in Stock' notifications on the specific product page to be alerted via email.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
How should I care for my My Violet garments?
To maintain the longevity of your clothes, we recommend washing in cold water on a gentle cycle and hanging to dry. Always check the specific care label inside your garment for specialized instructions.